502-806-8605

FAQ

What types of leases are offered?

Our leases are month-to-month, so there’s no need to sign any long-term contracts or commitment. We do however have discounts available for 6 and 12 month lease agreements. When do I have access to my belongings?Most of our facilities have 24 hour gate access. Office hours vary from location, so select the location nearest you for business hours.

How much notice should be given before I vacate my unit?

We require a 10 days written notice to move out. Full details on vacating policy will be provided for you at the time of move-in. Do you offer a mover?We don’t offer packing and moving services, but we highly recommend that you verify that you’re movers are bonded and insured.

How do I make payments?

Payments can be processed by mail, in person, or through our website for select facilities. You may also arrange to have your payment automatically deducted from your credit card. Speak to your manager about this feature for additional details. All of our facilities are equipped with a payment drop box, but we don’t recommend this for cash payments.

What forms of payment are accepted?

We accept checks, cash, Visa and Mastercard credit cards. Ask a storage expert about our credit card autopay program. Your monthly payment will be taken out of your checking account on the same day each month. You’ll never miss any payments.


What sizes do you offer?

We have a wide variety of unit sizes to meet your storage needs. Prices and sizes vary by location. Contact the facility nearest you for availability.

How do I calculate how much storage space to rent?

Contact your facility to speak with a storage expert for assistance. Have a list of what you plan to store so they’re able to better assist you.

Do you sell locks, packing and moving supplies?

We have high-quality locks and a wide variety of packing boxes and moving supplies. If your merchandise purchases exceed $35.00 we give a 10% discount on the total cost of your purchase.

Do you offer outdoor storage for boats, RVs and other vehicles?

Yes. We have space for boats, RVs, and other commercial vehicles. Find your facility page to see about available spaces.