FAQ for our self storage units

Frequently Asked Questions

We are dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact our nearest facility and speak to one of our Self Storage Professionals.

How long do I have to sign up for?
We offer month to month leases, meaning no long term contracts and no commitment. However, some discounts are available for 6 and 12 month lease agreements, if you know you will be staying for a while.

When can I get to my belongings?
At most of our facilities our gate access is 24-hours a day, 365 days per year. Our office hours vary somewhat from site to site. Please select the location nearest to you. The office hours are listed for that site on that webpage. 

How much notice to vacate must be given before I move out?
We require a 10 day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.

Do you offer a mover?
We don't offer packing and moving services. We highly recommend you verify your movers are bonded and insured.

How can I make a payment?
Payments can be processed by mail, in person or through our website for select facilities. You may also arrange to have your payment be automatically deducted from your credit card. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box however we do not recommend this for cash payments.

What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact our facility nearest you for available sizes and prices.

How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.

What forms of payment do you accept?
We accept checks, cash and Visa and Mastercard credit cards! Please ask about our credit card auto-pay program!

Do you sell Locks, Packing and Moving supplies?
Yes, we sell high-quality locks and a wide variety of packing boxes and moving supplies. If your merchandise purchases exceed $35.00 we give a 10% discount on the total cost of your purchase. 

Do you have outdoor storage for boats, RVs and other vehicles?
Yes, we have space for Boats, RVs, and some Commercial Vehicles. Please contact the location nearest you to see what is available.

Q-2 Self Storage

(502) 785-8557